Ques.) What is ShudhBuy?
Ans.) ShudhBuy is a mobile grocery app which lets you place an order for range of Patanjali products without any hassle. Never ever before had shopping for organic grocery has been so easy.
Ques.) What is minimum order value?
Ans.) Although there is no minimum order value but certain amount is charged on small ticket order to keep our shop running ?
Ques.) Are there any delivery costs?
Ans.) Order placed above Rs. 500 is delivered for free, for orders placed below that we charge Rs. 50
Ques.) I have a coupon, how can I redeem it?
Ans.) In case you have coupon code, use that promo code to get discount while placing the order.
Ques.) How can I pay you?
Ans.) You can make payment either online by credit/debit card, netbanking or cash on delivery.
Ques.) How can I cancel my order?
Ans.) Order placed can be cancelled before it is dispatched for delivery. Cancel it from your order history or Email us at email@example.com or call us at 09278788777
Ques.) What if I want to return something?
Ans.) Nothing to worry for as you can return items that you think are not acceptable at the time of delivery.
Ques.) Can I change delivery address of my order?
Ans.) No, address once mentioned while placing an order cannot be changed. However, previous order can be cancelled, and place a new order for new address.
Ques.) When and How can I place order?
Ans.) Using our app, you can place an order round the clock. Just browse through our website or download ShudhBuy app from Google Play Store or App Store to proceed.
Ques.) Do you deliver in my location?
Ans.) We are catering to the needs of our customers spread across Delhi, Gurgaon, Faridabad and Noida.
Ques.) How soon I can get the delivery?
Ans.) Keeping in mind the fast paced life, we wish to deliver your order as soon as possible. In our case, all that we take is 24 to 48 hours of receiving the order.
Ques.) Will I get the invoice with the order?
Ans.) Yes, you will get the invoice at the time of delivery of grocery products.
Ques.) If I have questions/suggestions, how do I get in touch?
Ans.) We are more than happy to receive your questions/feedback, write to us at firstname.lastname@example.org or call us at 09278788777
Ques.) I had an issue with your service, who do I get in touch?
Ans.) We always strive to give best service to our customers, feel free to contact us email@example.com or call us at 09278788777